At Sparrow, we have created a network of care. Comprehensive services from Primary Care to FastCare, Urgent Care to Emergency, and more, connected through one medical record. Our goal is to get you the care you need, when and where you need it.
But how do you know when to use a Sparrow FastCare or Sparrow Urgent Care? Or when to go to the Emergency room?
It is important to establish a long-term relationship with your Primary Care Physician, and to stick to a regular schedule of check-ups and physicals. If you don’t feel well, call your Physician first.
It’s also crucial to find the nearest Sparrow Emergency Room when you are facing a life-threatening illness or serious injury.
For everything in between, there is Sparrow FastCare and Sparrow Urgent Care. Open evenings and weekends, they’re here for you when it isn’t serious, but your Physician isn’t available or you feel it can’t wait until tomorrow.
If you’re not well, but it’s not an emergency, choose Sparrow FastCare for things like infections, the flu, allergies, even the common cold. Sparrow FastCare is a more affordable option than a hospital emergency room or urgent care center. Patients must be 18 months or older and some age restrictions apply (related to vaccines).
If you need x-rays, stitches, or to mend some broken bones, then choose Sparrow Urgent Care. These services are in addition to many of the services offered at Sparrow FastCare.
Trouble breathing? Chest pain? Head injury? If you believe that without immediate care and treatment your life or health is in jeopardy, you should go to the emergency room.
|Flu, age 3+, High Dose age 65+|
|Hepatitis A & B, adult|
|Pneumovax 23 & Prevnar 13, age 65+|
|TD & Tdap|
|Skin Conditions Click to view comparisons|
|Insect bites/Tick bites|
|Rashes: Poison Ivy, Ringworm, Scabies, Shingles|
|Other Conditions Click to view comparisons|
|Eye Irritation/Infection (pink eye, stye)|
|Mild Flu and Respiratory symptom|
|Mouth/Teeth Pain/Cold Sores|
|Seasonal Allergies (age 6+)|
|TB Skin Test|
|Minor Head Injury|
|Sprains and Strains|
|Fainting/Loss of balance|
|High Fever with Rash|
|Major Injury (Broken bones, burns, deep cuts, dislocations, eye injury)|
|Newborn with Fever|
|Significant wound/trauma, uncontrolled bleeding|
At Sparrow Urgent Care and Sparrow FastCare, you can get in line online. Wait from the comfort of home, run an errand, cook dinner, go about your life. We’ll send you a text when it’s close to your scheduled time. Then, just check in at the front desk and you’re good to go!
Sparrow Urgent Care On-Demand Video Visits
Sparrow Urgent Care now offers on-demand video visits via Zoom for non-emergent conditions. In order to participate in an on-demand video visit, you’ll need a MySparrow account and Zoom video software. If you don’t have a MySparrow account, you may sign up at any time by visiting Sparrow.org/MySparrow and registering as a new user.
To sign up for a Sparrow Urgent Care on-demand video visit, scroll down to check in at any of the locations below, then select “Video Visit” as your reason to check in. You’ll then receive a text message confirmation with your scheduled visit time.
A Sparrow caregiver will call you prior to your appointment and you’ll receive a text message confirmation close to your appointment. About ten minutes prior to your appointment time, login to your MySparrow account and select “Visits” and then “Appointments and Visits.” You’ll be prompted to answer check in questions and then be able to join the virtual waiting room to wait for your provider.